Privacy policy
Privacy Policy
Effective Date: 5/1/2025
Murdock Smokeworks ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us online.
1. Information We Collect
When you use our site or services, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, and event details you provide when submitting a form.
Usage Data: Information about how you use our website, including IP address, browser type, device type, pages viewed, and access times (via cookies and analytics tools like Google Analytics).
Communication Data: Messages, feedback, or other content you send us through our contact forms or email.
2. How We Use Your Information
We use your personal information for the following purposes:
To respond to inquiries and provide quotes or service details.
To deliver and improve our catering services.
To communicate with you, including booking confirmations, updates, or occasional marketing messages (you may opt out at any time).
To improve the performance, security, and user experience of our website.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist in operating our website or managing communications, as long as they agree to keep it confidential and secure.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
We may use cookies or similar technologies to enhance your experience, analyze traffic, and improve our services. You can control cookie settings through your browser.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You may request to:
Access or correct your personal data
Opt out of marketing communications
Request deletion of your information (where legally permitted)
To make a request, contact us at [email protected].
7. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact: